Terms & Conditions

Terms & Conditions

1. COURSE CANCELLATION FEES

• Person leaves during training course due to any reason: 100% of course fee

• Cancels within 7 days of course start date: 100% of course fee

• Cancels within 8 to 21 days of course start date: 50% of course fee

• Cancels within 22 to 28 days of course start date: 25% of course fee

• Cancels more than 28 days: No cancellation fee

2. PRE-TRAINING REQUIREMENTS

• Candidates should be fluent in English.

• Course participants will be required to be physically and medically fit to participate in ARCH courses, and will be required before commencing training to self-certify their personal fitness to participate in work at height/rescue or safety training.

• Physical and medical issues that may affect your participation in working at height and/or other safety training include the following:

  • Heart disease / chest pain

  • Impaired limb function - Diabetes

  • High blood pressure

  • Alcohol or drug dependence

  • Epilepsy, fits, blackouts

  • Psychiatric illness

  • Pregnancy

  • Pre-existing or previous injuries

• For height training courses, participants should be comfortable with exposure to heights.

• If you have booked a GWO REFRESHER COURSE, your existing WINDA RECORD MUST BE IN DATE at the refresher course commencement date.

3. WHAT TO BRING

DOCUMENTS

Bring the following documentation to the registration on day 1 of the training course:

1. Proof of identification with photographic ID – i.e. a valid Driver’s Licence or Passport.

2. WINDA ID Number.

CLOTHING

Participants should wear their own suitable and comfortable clothing for training indoors and outdoors. Participants should provide their own safety gloves and footwear.

EQUIPMENT

ARCH will provide all PPE required for training purposes.

REFRESHMENTS

Tea/coffee, biscuits, and a light lunch are provided.